Privacy Policy

Last updated: placeholder date. Draft text — needs legal review before go-live.

This Privacy Policy explains what information YOUR COMPANY NAME ("we", "us") collects when you buy or use NeroImage, and how we use it.

1. Information we collect

When you purchase a license, we collect your full name, email address, WhatsApp/phone number, and (optionally) your GSTIN for invoicing. Payment card details are handled entirely by our payment processor (Razorpay) — we never see or store your card number.

When you activate NeroImage, the app sends a one-way hash of three hardware identifiers (not the raw values) to our server, used only to enforce your license's activation limit and detect if a license file has been copied to another PC.

2. How we use your information

• To deliver your license key (on-screen, by email, and by WhatsApp).
• To provide support when you open a ticket.
• To send order/payment confirmations and, if applicable, GST invoices.
• To detect and prevent license key misuse.

3. What we don't do

We don't sell your personal information. We don't scan the content of your photos — NeroImage's compression runs entirely on your own PC and never uploads your images anywhere.

4. Third parties

We share the minimum necessary information with: Razorpay (payment processing), our email provider (delivery of your key and receipts), and our WhatsApp Business provider (delivery of your key via WhatsApp).

5. Data retention

We retain order and license records for as long as needed to provide support and comply with tax/accounting obligations.

6. Your rights

You can request a copy of the personal information we hold about you, or ask us to delete it (subject to legal/accounting retention requirements), by contacting info@whitecoretechnology.com.

7. Contact

Questions about this policy? Contact us at info@whitecoretechnology.com.