Delivery Policy
Last updated: placeholder date. Draft text — needs legal review before go-live.
NeroImage is a digital product — there is no physical shipping.
1. What you receive
After successful payment, you receive:
- Your license key, shown immediately on the thank-you page.
- The same key sent to your email address.
- The same key sent to your WhatsApp number.
- A link to download the NeroImage installer.
2. Delivery time
Delivery is near-instant. Your key appears on screen within seconds of a successful payment, and the email/WhatsApp messages typically arrive within a minute.
3. If delivery fails
If you don't receive your key by email or WhatsApp within 15 minutes, check your spam folder first, then contact info@whitecoretechnology.com with your order number — we can resend it.
4. Lost keys
You can request your key be resent at any time by contacting support with the email or phone number used at purchase.